Privacy Policy

How we protect your information and our service terms

Privacy Policy and Disclaimer

Effective Date: February 1, 2025

At PristinePolishPlus ("we," "us," or "our"), protecting your privacy and clarifying the terms of our services are of utmost importance. This combined policy explains how we collect, use, disclose, and safeguard your personal information, as well as the limitations of our liability regarding the car detailing services we provide. By using our website or scheduling any service ("Services"), you acknowledge that you have read, understood, and agree to all terms in this document.

1. Information We Collect

a. Personal Information

When you use our Services—such as booking appointments, signing up for updates, or contacting us—we may collect personally identifiable information ("PII"), including but not limited to:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment information (where applicable)
  • Any other information you voluntarily provide

b. Usage Data

We automatically collect certain data when you visit our website, which may include:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system)
  • Referring URLs
  • Pages visited
  • Date and time of visits
  • Clickstream data and other analytics

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your user experience, analyze site usage, and tailor our offerings. You can manage your cookie settings via your browser, but disabling cookies may affect certain functionalities of our Services.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Personalize your experience on our website
  • Understand and analyze usage trends and preferences
  • Communicate with you, including for customer service and support
  • Send marketing and promotional communications (with your consent)
  • Enforce our terms and policies and comply with legal obligations

3. Disclosure of Your Information

We may share your information under the following circumstances:

a. With Third-Party Service Providers

We may engage trusted third parties (e.g., hosting providers, payment processors, analytics services) to perform functions on our behalf. These providers have access to your information only as needed to perform these tasks.

b. For Legal Reasons

We may disclose your information when required by law or in response to valid legal requests (e.g., subpoenas, court orders, government investigations).

c. Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. If there are changes to how your information is handled, we will notify you via email or a prominent notice on our website.

d. With Your Consent

We may share your information with other third parties if we have your explicit consent to do so.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or alteration. While we strive to use industry-standard measures, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this document, comply with our legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, we will securely delete or anonymize it.

6. International Data Transfers

Your information may be transferred and stored in countries outside your home jurisdiction. By using our Services, you consent to such transfers, which may be subject to different data protection laws than those in your country of residence. We take steps to ensure your data remains protected and handled in accordance with this policy wherever it is processed.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to the processing of your personal data under certain circumstances.
  • Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.

To exercise these rights, please contact us using the details in Section 10.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If we become aware of having collected such data, we will take prompt steps to delete it.

9. Disclaimer of Warranties

PristinePolishPlus provides Services on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that:

  • The Services will meet your specific requirements or expectations.
  • The Services will be uninterrupted, timely, secure, or error-free.
  • The results obtained from using the Services will be accurate or reliable.

10. Limitation of Liability

Scope of Liability: To the fullest extent permitted by applicable law, PristinePolishPlus and its employees, agents, affiliates, or partners shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profits, property damage, or any other losses arising out of or relating to your use of our Services.

Car Detailing Services: While we strive to offer the highest quality car detailing, unforeseen issues may arise (e.g., pre-existing vehicle conditions, paint defects, mechanical issues). By using our Services, you acknowledge and accept that we are not liable for any damage, including minor scratches, swirl marks, or accidental damage, unless such damage is a direct result of our gross negligence.

No Guarantee of Specific Results: We make no guarantee regarding the outcome of any detailing or maintenance service. Each vehicle's condition varies, and the final results can be affected by multiple factors, some of which are beyond our control.

Maximum Liability: In any event, our total liability for any claim related to the Services shall not exceed the amount you paid for the specific service in question.

11. Acceptance of Terms

By continuing to use our website, scheduling a service, or otherwise engaging with PristinePolishPlus, you:

  • Acknowledge that you have read and understood this Privacy Policy and Disclaimer in its entirety.
  • Agree to be bound by all terms, including provisions that limit our liability and disclaim warranties.
  • Consent to the collection, use, and disclosure of your information as described in this document.

If you do not agree with any part of this Privacy Policy and Disclaimer, you must discontinue use of our Services immediately.

12. Contact Information

If you have any questions, concerns, or requests regarding this document or our data practices, please contact us at:

PristinePolishPlus

Albany, OR 97322

pristinepolishplus541@gmail.com

(541) 829-8136

13. Changes to This Document

We reserve the right to modify or update this combined Privacy Policy and Disclaimer at any time. Any changes will be effective immediately upon posting, with the updated Effective Date. Your continued use of our Services following any such changes indicates your acceptance of the revised terms. We encourage you to review this document periodically for updates.